Privacy Policy

Last updated: March 2025. This is boilerplate; have it reviewed by legal before reliance.

1. Who we are

SkyKraft (“we”, “our”) operates the SkyKraft mobile application and related services, a marketplace for booking verified drone pilots. This policy describes how we collect, use, and protect your information.

2. Data we collect

We collect information you provide and data generated by your use of the Service:

• Account data: name, email, phone (if provided), profile photo, and sign-in method (email/password, Google, or Apple).
• Pilot-specific: license details, portfolio, base location, service radius, equipment, and verification status.
• Booking data: booking requests, acceptances/declines, completion status, and (where relevant) job location and duration.
• Location: approximate or precise location when you use location-based features (e.g. to find pilots or set your base).
• Device and usage: device type, OS, app version, and usage of the app (e.g. to improve the product and troubleshoot issues).
• Payment: payment and payout information is processed by our payment provider (e.g. Razorpay). We do not store full card details; we may store transaction references and status.

3. How we use your data

We use the data to:

• Provide, maintain, and improve the Service (e.g. matching clients with pilots, processing bookings and payments).
• Verify pilots and display profiles to clients (e.g. name, portfolio, location, ratings).
• Communicate with you (e.g. booking updates, support, important notices).
• Send push notifications if you enable them.
• Comply with legal obligations and enforce our terms.

4. Retention

We retain your data for as long as your account is active and as needed to provide the Service, resolve disputes, and comply with law. You may request deletion of your account and associated data; see “Your rights” below.

5. Sharing of data

We may share data as follows:

• Between users: Clients see pilot profiles (e.g. name, photo, portfolio, location, ratings). Pilots see relevant booking and client contact details needed to fulfil the job.
• Service providers: We use Firebase (authentication, database, storage, hosting) and Razorpay (payments). These providers process data in accordance with their own policies and our instructions.
• Legal: We may disclose data when required by law or to protect our rights, safety, or property.

6. Your rights

You may access, correct, or delete your account and data through the app or by contacting us. For privacy-specific requests (e.g. data export or deletion), email privacy@skykraft.io. We will respond within a reasonable time. You may also have rights under applicable data protection laws (e.g. in India or your jurisdiction).

7. Security

We use industry-standard measures to protect your data (e.g. encryption, access controls). No system is completely secure; you provide data at your own risk.

8. Changes

We may update this policy from time to time. We will post the updated policy on this page and update the “Last updated” date. Continued use of the Service after changes constitutes acceptance of the updated policy.

9. Contact

For privacy questions or requests: privacy@skykraft.io. For general support: support@skykraft.io.